Support and training
For us building a site or web application is only part of the journey. Ongoing support is a significant part of our service, often overlooked by our competitors. From a simple question to a Service Level Agreement with defined response times we are happy to help.
Systems and user support
Users have questions and technology moves on. These are facts of modern life and our range of support plans provide peace of mind that we are here to help minimise the impact. Whilst many suppliers 'forget' to mention the cost of maintaining technology when discussing your project, we are open and upfront that all technology has a lifespan. Just as you plan to service a car, maintaining your website regularly will prolong it's life. As well as supporting the people managing the site we ensure you assess and minimise the risks and get the best return on your investment.
We’ve been working with Drupal for a long while therefore we know what we’re doing. Whilst editing content is very simple, achieving more ambitious aims can require a helping hand. Whether it's basic content editor training or advanced site builder, we are happy to prepare a session to suit your needs.
Acquia are a global enterprise support company formed by Drupal founder Dries Buytaert. We are Acquia Ready partners and therefore have access to the Acquia global team of sector specialists and enterprise focussed 24x7 support. Acquia aren't a development company, instead they refer larger organisations to companies like Hydrant to ensure they get flexible Drupal development services backed up by enterprise assurance previously only offered by global companies like Microsoft.